Privacy Policy – Original Composites & Fiberglass
Our Commitment to Privacy
Original Composites & Fiberglass (“we”, “us”, or “our”) is responsible for the collection, use, storage, transfer, share, disclosure (collectively, "process" or "processing") and protection of your Personal Data (as defined below) as described in this Privacy Policy.
We operate across multiple jurisdictions and will protect your Personal Data in compliance with applicable laws, including CCPA/CPRA, GDPR (EU 2016/679), China's PIPL, India's DPDPA, Mexico's LFPDPPP, and Brazil's LGPD, as well as other relevant local data protection laws, regulations and official guidelines (collectively “Applicable Data Protection Laws”).
We are committed to honoring applicable privacy rights and will not discriminate or retaliate against you for exercising those rights. If you have questions or would like to exercise your data rights, you can contact us through our contact form at https://www.ocf.com/contact or by email. We will route your request to the appropriate team to assist you.
1. What Personal Data We Collect and Why We Process It
"Personal Data" refers to all kinds of data related to identified or identifiable natural persons recorded by electronic or other means, excluding the data handled anonymously.
We may collect (and may have collected during the 12-month period prior to the last updated date of this Privacy Policy) Personal Data from you through various channels described in Section 3. Please refer to the table below for details.
| No. | Processing Purpose | Processing Method | Types of Personal Data Collected |
|---|---|---|---|
| 1. | To contact you based on information you provide on our website. | We will process your Personal Data through our internal information systems and designated digital platforms in accordance with Applicable Data Protection Laws. | Name, email, other information you submit through contact forms. |
| 2. | To manage and administer your registration and participation in our marketing campaigns, promotions, and related events, including sending notifications and conducting post-event analysis. | Name, email, other information you voluntarily provide during event registration and participation. | |
| 3. | To process and analyze your responses to our survey and feedback requests to improve our products and services, user experience, market research, and business strategy. | Name, email, survey response content, other information you voluntarily provide in the survey and feedback process. | |
| 4. | To address your inquiries and other communications via our official channels (e.g., email, phone, chat, social media) and maintain accurate records as required by law. | Name, email, phone number, social media accounts, communication content, call records, other information you provide during the communication process. | |
| 5. | To send you subscribed updates and content, and manage your subscription preferences and opt-outs. | Email, subscription preference, other information you voluntarily provide during the subscription process. |
2. How We Process Your Sensitive Personal Data
Sensitive Personal Data generally refers to the Personal Data that, if leaked or illegally used, could easily harm the dignity of a natural person or endanger their personal and property safety. This typically includes biometrics, religious beliefs, specific identities, medical health, financial accounts. The definition and scope of Sensitive Personal Data vary by jurisdiction.
For the purposes of this Privacy Policy, we will not process your Sensitive Personal Data. If we need to process your Sensitive Personal Data in the future, we will notify you and comply with Applicable Data Protection Laws.
3. How We Collect Personal Data
We collect your Personal Data through the following ways.
Online:
- Through our website contact forms
- Through email sign-up forms
- Through surveys and feedback requests
- Through social media platforms and official accounts interactions
- Through phone call, live chat and online customer service channels
- Through event registration and promotional activity sign-ups
Offline:
- Through on-site consultations and face-to-face communication
- Through offline events, seminars, promotions and on-site activities
- Through paper registration forms, feedback forms and written inquiries
- Through telephone hotline consultations and service interactions
Automatically:
- Through basic analytics tools (see Cookies and Tracking section below)
We do not collect Personal Data from other sources, partners, or third-party platforms for the purpose of this Privacy Policy.
4. Cookies and Tracking
Where required by applicable law, you will be given the option to manage your cookie preferences.
We use Google Analytics to understand how visitors use our website. This may include:
- Pages visited
- Time spent on the site
- General usage behavior
This information helps us improve website performance and user experience.
We do not use:
- Advertising cookies
- Targeted tracking technologies
- Third-party marketing trackers
You can manage cookies through your browser settings.
5. How We Entrust, Share, Transfer or Disclose Your Personal Data
(A) Entrusted Processing
We may engage service providers to process your Personal Data on behalf of us, such as analytics providers, IT service providers and website/system server hosting companies, etc. These entrusted parties are obligated to keep your Personal Data confidential and may only use your Personal Data for the purposes described in this Privacy Policy. We will require these entrusted parties to strictly abide by our measures and requirements on Personal Data protection.
(B) Sharing
In accordance with Applicable Data Protection Laws, or when required by administrative/judicial authorities, we may provide your Personal Data to relevant administrations, judicial organs, or organizations with corresponding authorizations.
Apart from that, we will not share your Personal Data with any other third parties, otherwise we will obtain your prior consent (if required) in accordance with Applicable Data Protection Laws.
(C) Transfer
In the event of mergers, spin-offs, or similar corporate restructuring that may involve the transfer of your Personal Data to successor entities, we will provide you with prior notice disclosing the name and contact information of the recipient and make sure that your Personal Data will be protected in a manner consistent with this Privacy Policy.
(D) Public Disclosure
Apart from the circumstances described herein, we will not disclose your Personal Data publicly except:
- when we have obtained your explicit consent (where requested under Applicable Data Protection Laws); or
- when mandated by relevant legislations, legal proceedings, court orders or as per obligatory demands of a competent authority.
6. Do Not Sell
California residents have the right to opt out of the “sale” or “sharing” of their Personal Data.
We do not sell your Personal Data in exchange for monetary or other valuable consideration, and have not done so in the past 12 months.
We also do not "share” your Personal Data with third parties for cross-context behavioral advertising as that term is defined by the CCPA/CPRA.
Because we do not engage in such sale or sharing activities, no opt-out is necessary. However, if you have any questions or wish to exercise any future rights, you may contact us through the channels listed in the “Contact Us” section below.
7. California “Shine the Light” Law
California’s “Shine the Light” law (Civil Code Section §1798.83) grants California residents with an established business relationship with us the right to request information about Personal Data disclosed to third parties for direct marketing purposes.
Our websites and services are not designed for personal, family, or household use.
We also do not disclose Personal Data to third parties for direct marketing purposes.
8. How We Protect Personal Data
We implement and maintain appropriate technical and organizational measures (including but not limited to physical, electronic and administrative security measures) to protect Personal Data from loss, misuse, damage, unauthorized access, or disclosure.
Personal Data is only accessible to authorized personnel as needed to respond to inquiries or provide services.
9. Data Retention
We retain Personal Data only as long as necessary to fulfill our business purposes for which such Personal Data was collected, including:
- To respond to your inquiry in a timely manner;
- To provide you with information you have requested from us;
- To maintain communication you have opted into; and
- Other business purpose as described in the Privacy Policy.
Once the relevant purpose is fully satisfied or no longer applicable, we will securely delete or anonymize your Personal Data in accordance with Applicable Data Protection Laws.
We will not store your Personal Data beyond the statutory or business retention period unless we obtain your explicit consent (if requested), or we are legally obligated to retain such data for extended periods.
10. International Transfer of Your Personal Data
We are a multinational company with global business operations. During your use of our websites and services, your Personal Data may be stored or transferred to locations outside your country of residence, thereby involving cross-border data transfers.
We will comply with the cross-border data transfer legal requirements applicable in your jurisdiction and fulfil all relevant statutory obligations.
11. Your Rights
Depending on your location, you may have rights regarding your Personal Data, which are outlined below. However, depending on where you are located, the certain rights you have may be different under different Applicable Data Protection Laws.
If you wish to learn more about the rights available to you, please contact us via the “Contact Us” section.
- Right to Access and Obtain a Copy. You have the right to request that we provide you with access to or a copy of your Personal Data unless otherwise specified by Applicable Data Protection Laws.
- Right to Rectification. If your Personal Data is inaccurate or incomplete, you may request us to update and rectify your Personal Data.
- Right to Delete. Under certain circumstances, you have the right to request us to delete your Personal Data.
- Right to Object or Request the Restriction. You have the right to restrict or object to our processing of your Personal Data. In such event, please contact us via section “Contact Us”. If you want us to explain about the rules of processing your Personal Data, you may also contact us directly.
- Right to Withdraw Consent. If we rely on your consent to process your Personal Data, you have the right to withdraw consent to future processing at any time.
- If you withdraw your consent, the effectiveness of the Personal Data processing activities that have been carried out based on your consent before such withdrawal will not be affected.
- Please note, however, that if you withdraw your consent, we may still have the right to process your Personal Data based on other legal grounds under Applicable Data Protection Laws.
- Right to Portability. You have the right to request that we transfer your Personal Data to entities appointed by you in accordance with the requirements as set out under Applicable Data Protection Laws.
- Right to Lodge a Complaint. You have the right to lodge a complaint with the data protection regulator if you think that any of your rights have been infringed by us.
12. Protecting Children’s Personal Data
Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from individuals under 18 years of age.
If you are a minor under 18 years old, please do not provide your Personal Data to us.
If you believe a child has submitted information, please contact us and we will take appropriate action to delete such Personal Data.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Your continued use of the website after updates are posted constitutes acceptance of those changes.
If, according to Applicable Data Protection Laws, we need to obtain your consent for relevant changes, we will seek your consent in accordance with such laws and regulations.
14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled or how to exercise your Personal Data rights, please contact us at contact@ocf.com.